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--- Resources --- "Word
Problems" and Project Management.
(This was written to graduate students in a Systems Development and Project Control class at the University of Maryland, University College, at the start of the term, but the information applies to anyone going into project management.) While we won't be performing any project management-related calculations just yet, it's time to make sure you are prepared to do them. We live in an age of computers and calculators. Even so, it is an
inescapable fact that a solid (100%) grasp of word problems using arithmetic,
and graph problems using arithmetic, is essential to being a competent systems engineer,
systems designer, systems developer, or project manager. Even the best
program or calculator is only as good as the information you give to it. You
need to have an idea of the correct results to calculations if only to recognize
and correct the I have seen many adult graduate students, all intelligent professionals going back for a second degree, and all long-time users of computers, given a simple project management scheduling change problem that takes 5 or 10 minutes to work out on paper (maximum), take literally 3 days trying to get the answer using project management software, and still fail. The students who eventually got the answer right were the ones who did the basic math of the problem on paper in a few minutes, then used the software toward that end. Of 18 students in one section, for example, only one solved the problem despite the powerful motivation of substantial extra credit on the final exam--and he admitted to figuring some basic numbers on paper after 3 days of struggle with the software, then readily getting the software into line. The students who expected the software to give the correct answer without any thinking on their part, all failed, sometimes spectacularly with costs and schedule far from reality, in ways that at work could get one fired, or perhaps worse, turned into a laughingstock. In short, the software will not substitute for thinking. Good software will help you by minimizing repetitive tasks, but you are still left with the job of thinking, if only to check what the software has done. An example of a repetitive task at which good PM software excels is that of automatically recalculating project dates for you, taking the holidays already entered into account, when you change a task's resource allocations. However, you will only know that the program is giving you the right answers ( that is, whether you have entered the right information), if you have an idea of what the right answer ought to be. The math used in project management can get pretty complicated for non-math majors, delving into college-level topics such as calculus, differential equations, and graph theory, especially when learning curves and team-related productivity overhead curves are taken into account. Not to worry, you won't have to use college-level math in this class! :) However, if learning and overhead curves are ignored (that is, if loss of productivity from learning or from coordination in a team is assumed to be zero or is assumed to be a straight line, not a curve), many scheduling and resource allocation problems in project management reduce to the familiar "word problems" introduced to most of us in 5th grade arithmetic, then repeated year after year through junior high and high school math classes. The University of Maryland University College has no specific math
requirement for admission except in some specific programs;
however, a Bachelor's is required, and with that (according to the Admissions
Office) goes an assumption that one has at least mastered grade school and
early high school math. For this class, and for the larger world of
project management outside academia, it is these "word problems,"
especially those dealing with "job completion," that you need to
master. This means that you need to have mastered addition, subtraction,
multiplication, division, fractions, decimals, and percentages, too, since
these are all used in "word problems." If you cannot work one of
these problems and say with confidence that you have the correct answer, then
you Most of you will already have mastered this material. To those of you who need a refresher, or are facing learning the material for the first time, I say this: there is no shame in not knowing something, and likewise there is no penalty in this class for not being up on "word problems" by Session 1. :) There is, however, shame in refusing to learn. While remedial classes in arithmetic problems are beyond the scope of this graduate engineering or management class--we already have more than enough graduate-level material to fill these few weeks--those of you who may need a refresher would do well to review that material on your own or seek individual tutoring from myself or others, until you have indeed truly mastered it. You will eventually need those skills, and others will expect you to have mastered them. Here are some sample problems, very much like some you might have to face many times as a project manager. Of course, in the real world, you wouldn't have the hints given by the multiple choice format; you would face an infinite number of possible answers.
Here are some resources that can help you check your project management math readiness, and help you get help if you find you need a refresher: Word Problems for Kids -- Problems are rated by grade, for 5th through 12th grades. If you can do all these, you should be OK. Word Problems on Job Completion -- If you can always get problems like these right, you should do just fine solving scheduling and resource allocation problems using project management software. SOS Math -- Algebra -- Most of this page is beyond what you will need in this class, but the arithmetic links at the beginning talk about problems you should be able to solve. Mathematics Archives - Topics in Mathematics - Arithmetic -- Lots of links for help with arithmetic. Copyright © 1999-2003 EagleRidge Technologies, Inc. All rights reserved. |